Privacy Policy
Personal Data Privacy Protection and Security Policy of AHL
Atting House Limited and its affiliates (collectively, AHL) shall maintain this Web Site in order to provide you with information about auctions and other events and services from AHL. AHL considers the privacy and protection of customer's personal data to be of utmost importance. To ensure our customer feels confident about providing AHL with personal information and using AHL services, AHL outlines below the policies concerning collection and disposal of personal data.
Purposes
AHL will collect, record, store and use customer’s personal data world-wide but only to enable you to consign or purchase property or services and, unless you object, to advise you of forthcoming sales, events and services.
Personal Data Privacy Protection
When you are visiting the AHL Website and wish to view any Lots, works in the Gallery or the Catalogues and Auctions results, AHL shall require you to register. During registration you are required to provide your first and last name, title; email address; business or home address; home, business or mobile phone number; create a password; select a validation question and provide the answer; and agree to AHL Personal Data Privacy Protection and Security Policy.
We may from time to time need to disclose your personal data to agents or contractors of AHL to enable AHL to process transactions or communicate with you. Where AHL does so, it will be on the basis that they are required to keep the information confidential and will not use the information for any purpose other than to carry out the services they are performing for AHL.
Registration
During the registration process, you may be required to provide sensitive credit information that allows AHL to serve you better. AHL are keenly aware of the sensitivity of this information that you have entrusted to us and have taken security measures to safeguard any personal information collected.
You shall warrant that all the information provided at the time of registration is true and correct and any change in the information provided will be updated and intimated to AHL immediately. AHL is entitled to act on the basis of the information provided and seek such further information, clarifications or verifications as it may deem necessary for granting registration. Such registration may be suspended or cancelled where AHL thinks reasonable that any of the above information may be inaccurate. However, such registration will be restored immediately on the buyer furnishing information to the satisfaction of AHL.
You may access your account information online from the AHL Website using your User ID and Password that is known only to you and that you created when you set up your online account.
Emails
For the purpose of providing timely notice about upcoming auctions and events, AHL may send you email notices based on your expressed interests and bidding history. However, AHL shall NEVER send emails asking for any account information, credit card information or other personal information.
E-mail fraud is a common tool of identity thieves. An increasingly common fraudulent activity, defaulting emails may use official-looking emails to deceive consumers into disclosing their personal information. The e-mail often directs the recipient to a look-alike Web Site of a legitimate business, tricking consumers into believing they are responding to a valid request. Other fraudulent e-mails entice users to make a purchase and are designed primarily to obtain credit card or bank account information.
AHL advise any genuine users to be aware of such fraudulent emails and please contact and report to AHL if such emails are found from your email account.
Usage of Personal Data collected
For administrative purposes, AHL may allow the employees and agents to have access to the personal data subject to AHL administrative measures and shall be allowed to access to such information for limited extent which deemed necessary to perform their functions only. AHL does not sell, lease or give your personal contact information to any other company.
Business Partner
AHL will not share any your personal data with anyone outside the AHL or its affiliates. AHL shall only share the necessary information to any business partners where deemed necessary. For example, AHL may share the recipient address to the Freight company to proceed delivery of Lots to you. AHL shall limit such sharing of information to a minimal extent.
Web Site’s Security
Under normal circumstances, you may browse our Website anonymously. However, certain of our online services require the collection of some personally identifying information, such as your name, address, and when appropriate, your credit information as per the abovementioned paragraph for Registration.
For transactions over the AHL Website involving particularly sensitive information, such as credit card numbers and accounting information, AHL shall employ accepted transmission and storage protocols, such as encryption, to prevent this information from being disclosed. This means that when you type in sensitive information such as credit card details, it will be automatically converted into codes before being securely sent to us over the Internet.
I.P. address
AHL will use your IP address or the location of your computer on the Internet to help diagnose any problems with our servers and to administer our Website. Your IP address is used to help identify you and to gather demographic information about our customers as a whole. Demographic information does not include personally identifiable information. AHL reserves the right to ban certain IP address from accessing to the Website at its discretion in the event that such IP address holder is proven to be un-welcome personnel from any AHL record and investigation.
Cookies
AHL may use Cookies on the Website to facilitate good service. A Cookie is a small text file placed in the system that identifies browser software to a website. Cookies aid AHL in keep records of the time when you enter, leave, and usage of the Website and what pages have been visited through the Website. This practice shall not constitute assessment on personally identifiable information about you.
User name and password
AHL has employed advanced technology to encrypt any login, password and credit information that is stored in an account database allowing limited access only. AHL shall not have any information of your password which shall be input and defined at your Registration stage. You are advised to keep the login and password confidential and to change the password periodically. Please never give out your personal account information by e-mail or telephone.
Always end your secure session on the AHL Website completely using Log Out from the Web Site and by closing your browser's window. Every precautionary procedure shall be properly taken to prevent any possible abuse of account and personal information.
Business Partners
The AHL Website may contain links to other websites. None of the information that you provide to us will be transmitted to other websites. However, AHL shall not be responsible for the privacy practices or the content of such websites.
Exceptions
AHL shall not voluntarily disclose any personal data unless such disclosure is required by a Court Order, or that AHL is requested by government or law enforcement authorities, or AHL is required to, pursuant to other legal processes, or where it is necessary to protect the rights or property of AHL.
This Personal Data Privacy Protection and Security Policy applies only to Atting House Limited, its Website and its affiliates, and not to any site to which our site may link and with which we may or may not be affiliated. AHL shall review this Policy on a regular basis and may amend whenever it is deemed necessary.
Contact Us
Should you have any questions or concerns about our Personal Data Privacy Policy and Security Issue, or over your own personal data provided to AHL when using the AHL Website ("the Website"), or to make corrections to your information, please contact us at info@attinghouse.com.
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